Shipping policy
Thank you for shopping with Ollevan. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Please note:
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Orders are not processed on weekends or holidays.
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Processing times may be extended during high-volume periods or promotional events.
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Customers will receive a confirmation email once the order has been shipped.
Shipping Area
At this time, Ollevan ships only within the United States.
Shipping Times
Estimated delivery time within the United States is typically 5–8 business days after the order has been processed.
Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, holidays, or high shipping volume periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, Ollevan may offer free shipping promotions.
Tracking Information
Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment status.
Delays
Delivery delays may occur due to:
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Weather conditions
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Carrier issues
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Incorrect shipping information
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High seasonal demand
Ollevan is not responsible for delays caused by shipping carriers.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply.
Lost or Stolen Packages
Ollevan is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If you experience an issue with delivery, please contact the carrier directly or reach out to us for assistance.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with photos of the package and product so we can assist you promptly.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
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Email: support@ollevan.com
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Phone: +1 586 280-5630
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Address: 2826 Cochrane St, Detroit, MI 48216
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Website: ollevan-2.myshopify.com
