Refund policy
Welcome to Ollevan. We want you to shop with confidence and be fully satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return:
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Items must be unused, unworn, and in their original condition.
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Items must be returned in the original packaging.
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Proof of purchase or order confirmation is required.
Free Return Shipping
We provide free return shipping for all eligible returns. Once your return request is approved, return instructions will be provided.
No Restocking Fees
We do not charge any restocking fees for returned items.
No Final Sale Items
All items sold on Ollevan are eligible for return under this policy. We do not classify any products as final sale items.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos and order details so we can resolve the issue quickly.
Contact Us
If you have any questions about this Return & Refund Policy, please contact us:
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Email: support@ollevan.com
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Phone: +1 586 280-5630
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Address: 2826 Cochrane St, Detroit, MI 48216
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Website: ollevan-2.myshopify.com
